Privacy Policy
Last Updated: December 2024
1. Introduction
Nutritional Pet Products ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
2. Information We Collect
Personal Information
When you make a purchase or create an account, we may collect:
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping addresses
- Payment information (processed securely by third-party payment processors)
- Account credentials
- Order history and preferences
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website or source
- Click patterns and navigation paths
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage your account and subscriptions
- Communicate with you about orders, products, and promotions
- Provide customer support
- Improve our website and products
- Analyze usage patterns and trends
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Third-party companies that help us operate our business, including payment processors, shipping carriers, email service providers, and analytics providers
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, privacy, safety, or property
We do not sell your personal information to third parties for their marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage data and improve your experience. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Provide personalized content and recommendations
- Analyze website traffic and performance
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Object to certain processing of your information
To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page. We encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Nutritional Pet Products
Email: support@nutritionalpetproducts.com